A new oasis of tranquility has arrived in London Heathrow's Terminal 5, and all travelers now have the privilege of escaping the noise and chaos of the public waiting area. At the Plaza Premium Lounge, guests can unwind...
Children under 2 years old are admitted free with an adult.
Power outlets are available.
This lounge is only accessible to passengers departing from Terminal 5.
Wellbeing Ambassadors ensure you will be well taken care of during your lounge stay, while enhancements and precautionary measurements are deployed in accordance to local authority’s advisories. These are included but not limited to: Provision of hand sanitisers at different areas. Social distancing is practised at all areas within the lounge. All commonly touched surfaces are sanitised frequently. Hygiene measures are implemented in meal services as individually pre-portioned food items will be prepared at self-serve food counters. Magazines and newspapers are removed temporarily to minimise human contact. All staff members follow strict sanitisation procedures and wear masks at all times during on-duty, while information is shared for staff members to practice necessary precautions during off-duty.
Cancel up to 24 hours prior to your booking time to get a full refund. Learn more
You may enter the lounge one hour before or after your booked time. Your booking starts upon entry.
London Heathrow AirportLHR•Hillingdon, London, UK, United Kingdom
Located in Terminal 5A (Inside Security). After the Security Checkpoint, Level 2, next to Gate A7.
Travel times are estimates and are not guaranteed. Airports may require you to re-clear security and immigration control to reach the lounge. Clearing security might require a boarding pass departing from the terminal. For lounges inside security or immigration, you must first check your baggage and obtain your boarding pass.
Worth a DetourPerfect if travelling alone. If with anyone else difficult to find a good spot to sit so you can have a conversation.
Andrew•3 October 2020
SatisfactoryEasy stop if no access to BA Galleries Lounge but most drinks are charged. Very basic house wine and beer and no separate space for families with kids travelling so not the quietest space.
W. •13 February 2020
OutstandingSome good food selections with mushroom ravioli, chicken madras curry and a vegan dish for entrees. Got in free with Amex, but otherwise £40...probably not worth that. Cool booths for seating.
Rich•21 January 2020
Worth a DetourThe lounge was not crowded at all and the food options are good. However, the bathroom is super tiny and it's super hard to take your belongings with you bc they just don't fit.